Cookies Policy

Cookies Policy for Candyland Casino

This Cookies Policy explains how Candyland Casino and its service partners use cookies and similar browser technologies to support site functionality, remember your preferences, analyse performance and improve your experience. It covers the types of data stored, how those items affect site behaviour and the options available to manage them.

What are cookies and similar technologies?

Cookies are small text files stored by your browser when you visit a website. They hold identifiers and short pieces of information that help the site remember things about your visit. Similar technologies include local storage, session storage and other browser-based mechanisms used for session handling and performance optimisation.

Why Candyland Casino uses these technologies

Data stored in cookies and browser storage helps keep your session active, save language and display choices, speed up page loading and collect aggregated usage data for product improvements. These mechanisms also assist with basic security checks and help our support team diagnose technical issues.

Essential cookies

Essential cookies are required for core site functions. They enable login persistence, secure session management, basket or state tracking and the correct operation of game and payment flows. Removing essential items may prevent access to account areas and interrupt deposits, withdrawals and gameplay.

Session cookies

Session cookies last only while your browser is open. They are used to maintain your active session, keep you logged in for a single visit and preserve temporary choices while you move between pages. These items are cleared when you close the browser.

Persistent cookies

Persistent cookies remain on your device for a predefined period. They are used to remember preferences such as language, selected currency and display settings, plus optional features like saved payment preferences or trusted device status. You can remove persistent cookies through your browser at any time.

Functional cookies

Functional cookies store non-essential preferences that improve day-to-day use. Examples include language selection, interface layout preferences and whether you opted out of certain pop-ups. These cookies make the site more convenient without affecting security or core functions.

Analytics and performance cookies

These items collect aggregated information about how visitors use the site, such as pages visited, loading times and error rates. The data is used to identify slow pages, fix bugs and prioritise improvements. Analytics data is generally anonymised or aggregated and does not identify individual users.

Preference and language settings

Preference cookies remember choices you explicitly make, for example preferred language or display mode. That means you do not need to reapply the same settings on every visit. These cookies improve continuity across sessions and between devices where you choose to sync preferences.

Login and session continuity

To keep you logged in and to restore an active session after short interruptions, the platform stores session identifiers and tokens. These mechanisms also help resume interrupted transactions securely. For security reasons, long-lived authentication tokens are managed carefully and can be revoked by the account owner or by support.

Device recognition

Device recognition cookies help identify trusted devices and apply appropriate risk checks. Recognising a device allows us to reduce repeated verification steps while maintaining protective controls when a new or unusual device attempts access.

Security-related cookies

Security cookies support fraud prevention, bot detection and anti-abuse measures. They may record basic metadata used by server-side systems to detect suspicious patterns. These items are essential to protect accounts and transactional flows and do not store personal content.

Browser storage technologies

In addition to cookies, Candyland Casino may use local storage and session storage for temporary data needed by the client application. These technologies are used for fast access to non-sensitive settings, smoother navigation and client-side caching of UI assets. They are controlled by your browser and can be cleared through its settings.

Third-party integrations

Some features rely on third-party services such as analytics platforms, live chat and payment providers. These partners may set their own cookies when their components run in your browser. Candyland Casino does not control third-party cookies once those services are loaded and recommends reviewing the third parties' cookie information if you wish to learn more.

Marketing and communication preferences

If you opt in to marketing communications, cookies and local storage may be used to remember your preferences and measure campaign effectiveness. Preference controls are available in your account settings and via the consent tool so you can stop personalised marketing at any time.

Consent and cookie management

When you first visit the site a cookie banner or settings panel will allow you to accept, reject or customise non-essential cookies. Essential items remain active by default. You can change your choices at any time using the cookie settings link found in the footer or through your account privacy controls.

Browser cookie controls and clearing

Your browser provides controls to view, block or delete cookies. Common browsers allow per-site permissions and automatic clearing on exit. Disabling cookies will not remove server-side data tied to your account, but it will stop the browser from storing new items. For device-specific instructions, consult your browser support documentation.

Impact of disabling cookies

Blocking essential cookies will prevent login persistence and may break transactions, bankroll display and game connections. Turning off non-essential cookies can reduce personalised offers and slow down page rendering. We recommend keeping essential cookies enabled and selectively disabling only items you are comfortable without.

Technical diagnostics and performance optimisation

When issues occur, temporary diagnostics data stored in cookies and local storage helps our technical teams reproduce errors and apply fixes. Performance cookies also enable A/B tests to measure page load times and adjust asset delivery for faster browsing.

Aggregated analytics and reporting

Reports produced from cookie-derived data are compiled in aggregate and used to track trends such as popular games, peak hours and drop-off points. Aggregation reduces the granularity of individual records and focuses on patterns that guide product decisions and capacity planning.

User experience improvements

Data from cookies and storage is used to reduce repetitive steps, prefill forms where authorised, and prioritise content that matches your preferences. These small adjustments aim to make sessions smoother and reduce the number of times you must repeat the same choices.

Managing cookies and contacting support

To change cookie permissions, use the cookie settings link on the site or adjust browser preferences. For account-specific concerns, account deletion or help with session tokens, contact support at [email protected]. Our support team can explain which items affect your account and assist with clearing tokens where needed.

This policy may be updated periodically to reflect changes in site features or browser technologies. The cookie settings panel will reflect current options and retention times. If material changes occur, we will highlight them through the site interface so you can review your choices.