Candyland Casino Terms Governing Bonus Offers
Introduction
This page sets out the casino bonus-terms for promotional offers and explains how individual promotion rules interact with these general conditions. Individual promotion pages and the specific T&C for each offer take precedence where values or rules are stated for that promotion.
Key Bonus Conditions
- Eligibility - verified account holders aged 18 or over with one account per person.
- Minimum qualifying deposit - specified per offer (example: Welcome min £10).
- Wagering - Welcome bonus 35x (bonus plus deposit); Free spin winnings 30x; Reloads 40x where stated.
- Maximum permitted bet while wagering - £5 or 25% of the bonus amount, whichever is greater.
- Expiry - offer-specific; see each promotion for deadlines.
- Maximum cashout - certain welcome offers capped (example: 200%+ welcome capped at 10x deposit where stated).
Eligibility and Participation
All promotions are available only to players who meet the account requirements and age limit of 18+. Only one account is permitted per person, household, IP address, email and device; linked or duplicate accounts may be closed and winnings forfeited. Players must complete any required identity and payment verification before withdrawals and in accordance with promotion rules.
Conditions for Individual Promotions
Welcome and Deposit Bonuses
Welcome offer example - 200% match up to £500 plus 100 Free Spins on first deposit. Minimum qualifying deposit: £10. The cash bonus portion is subject to a wagering requirement of 35x applied to the combined bonus and deposit amount unless the specific offer states otherwise. Free spins are part of the welcome package and are allocated as described under Free Spins below. A maximum cashout limit for high-match welcome packages is applied where stated on the offer.
Free Spins
Example allocation - 100 Free Spins credited as 10 spins per day over 10 days. Each credited batch of free spins and any wins from them are subject to a 30x wagering requirement on the cash value of winnings unless the offer specifies otherwise. Free spins expiry and the precise activation window for each batch are set out on the promotion page; players must check the promotion for exact expiry timings.
Reload Bonuses
Recurring reload examples - Monday Reload: 50% up to £200 (min deposit £20, code RELOAD50). Thursday Boost: 30% up to £150 (min deposit £15, code THURSDAY30). Weekend Special: 60% up to £300 (min deposit £25, code WEEKEND60). Reload bonuses carry a wagering requirement of 40x unless the promotion states an alternative. Activation codes and minimum deposits are listed on the relevant promotion page.
Cashback
Daily Cashback example - 10% of net losses for the day, available where a minimum daily loss threshold applies (example min loss £20). Some cashback promotions are described as withdrawable after verification and may carry no further wagering, and other cashback promotions may be subject to a 1x wagering requirement and a maximum cashout multiple where specified. Maximum daily cashback caps apply where stated (example £100); VIP cashback rates may differ.
Cryptocurrency Bonuses
Where crypto-specific bonuses are offered, qualifying deposits, minimums and wagering are detailed per promotion. Crypto payment availability and any processing differences are stated on the offer page.
Wagering Requirements and Balance Rules
Wagering multipliers apply as specified per promotion and are calculated on the base indicated by the offer - for the welcome example the 35x applies to the combined amount of bonus plus qualifying deposit. Reload bonuses state their own multiplier (example 40x). Free spin winnings carry their separate multiplier (example 30x). The maximum permitted stake during the wagering period is £5 or 25% of the bonus amount, whichever is greater. Bonus funds cannot be withdrawn until wagering requirements are met - only the cleared cash balance after satisfying wagering may be withdrawn.
Example: If you receive a £50 bonus with 35x wagering on bonus plus deposit (total £100), the wagering requirement would be 35 x £100 = £3,500.
Game Contributions and Exclusions
Different game types contribute at different rates toward wagering requirements. Slots generally contribute 100%, while table and live games commonly contribute at reduced rates or are excluded from bonus play. The promotion page will list any specific game exclusions or reduced contribution rates. Games listed as excluded must not be used while a bonus is active; games that contribute 0% count toward exclusion and will not reduce wagering.
| Game type | Contribution |
|---|---|
| Slots | 100% |
| Most Table Games | 50% |
| Live Casino | 0% or excluded where stated |
Bonus Expiry and Cancellation
Activation, play and wagering deadlines are set per promotion. Welcome bonuses typically require activation within the period stated on the offer page. Wagering deadlines vary by offer - for example, a 30-day period to complete wagering may apply where stated. Expired bonuses and associated bonus funds will be removed; any winnings from an expired or cancelled bonus may be forfeited if wagering has not been completed. Time references are shown on each promotion page.
Withdrawals and Maximum Cashout
Bonus conversion to withdrawable funds requires completion of wagering and verification of the account. Promotional rules may specify a maximum bonus award or maximum cashout - for example, high-match welcome bonuses may carry a maximum cashout cap equal to 10x the deposit where that limit is stated. Withdrawals may be subject to account verification checks and standard withdrawal limits. Requesting a withdrawal while wagering is incomplete may void the bonus if specified in the promotion rules.
Restricted Conduct and Complaints
Prohibited conduct includes creating multiple accounts, collusion, use of bots or automated play, chargebacks, system abuse, and attempts to circumvent bonus rules. Breach of these rules can result in account suspension, investigation and forfeiture of bonus funds and winnings. Complaints about promotional terms should be raised with customer support through the account support channels; specific escalation or dispute procedures are set out in the general T&C.